Update - Facebook has recently announced a number of changes to their platform to further protect customer's data and privacy. As of May 1st, Reply customers can resume connecting their business pages to our platform.

Please note that connecting Instagram profiles to Reply remains disabled. We hope to share a resolution on this shortly.
May 3, 09:48 PDT
Update - Facebook has shared an update to their recently announced platform changes. In response, we'll be temporarily disabling the ability to connect new Facebook or Instagram profiles to Buffer Reply as well as the ability to receive or reply to new Instagram comments. We'll be working quickly to address these issues and make any necessary changes.

More details on Facebook's most recent announcements can be found here:
https://newsroom.fb.com/news/2018/04/restricting-data-access/
Apr 4, 15:34 PDT
Monitoring - We're aware of two ongoing incidents that are 1) affecting customer's ability to connect new Facebook pages to Buffer Reply and 2) delays in new Instagram comments appearing in team inboxes.

Facebook, who also owns Instagram, have announced they're working on sweeping changes to their platform that affect third-party applications like Buffer Reply. We're closely monitoring these changes and hope to restore our services to normal as soon as possible.

More details on Facebook's platform changes can be found here:
https://newsroom.fb.com/news/2018/03/cracking-down-on-platform-abuse/
Apr 3, 10:39 PDT
App   Operational
Ingestor Queues   Operational
Reporting API   Operational
Presence   ? Operational
Website   Operational
SendGrid API v2   Operational
SendGrid SMTP   Operational
AWS ec2-us-east-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.